Pembridge Media Privacy Policy

Privacy Policy

Effective Date: February 2024

This website is the property of Pembridge Media Ltd, located at 86-90 Paul Street, London, EC2A 4NE.

Disclaimer

Pembridge Media takes all necessary measures to ensure the accuracy of the information on this website. However, we cannot guarantee its accuracy and reserve the right to modify the information, including these terms and conditions, at any time. Users are encouraged to check these terms and conditions for updates each time they visit the website.

Pembridge Media makes no representations or warranties regarding this website's content, including text, graphics, advertisements, links, or other items. Additionally, we do not provide any express or implied warranties related to the content's condition, quality, performance, accuracy, fitness for purpose, completeness, or freedom from viruses. The content is not financial advice.

Law

Users confirm that the terms and conditions, as well as the use of this website, are governed by the laws of England and Wales. Any disputes arising from them are subject to the exclusive jurisdiction of the English courts.

Personal Data Collection

Pembridge Media collects a variety of data for the purpose of providing and enhancing our services. The types of data we collect include:

1. Identity Data

  • Name, marital status, title, date of birth, gender.

  • National insurance number, username, and password

  • Purchases made by you, interests, preferences

  • Property ownership details or other evidence of your ability to sell or let the property

  • References

2. Special Category Data

  • Ethnicity, race

  • Details of criminal offenses/convictions

  • Details about vulnerable people in your household, such as children or elderly individuals

  • Information required for public health compliance (e.g., Covid-19)

3. Contact Data

  • Billing address, address history

  • Email address, telephone numbers

4. Financial Data

  • Bank account and payment details.

  • Salary, mortgage statements, credit card details

5. Transaction Data

  • Details about payments to and from you

  • Other services you have purchased through us

6. Technical Data

  • Internet protocol address, login information

  • Browser type and version, time zone setting

  • Browser plug-in types and versions, operating system, and platform

  • Identification number, online identifier, location data

7. Usage Data

  • How you use our website, products, and services

  • Clickstream data, download errors, lengths of visit to certain pages

  • Page interaction information, methods to browse away from the page

  • Phone numbers used to call us

8. Marketing and Communications Data

  • Your marketing preferences from us and our third parties

  • Your communication preferences

9. Call Recordings

  • Recordings of your conversations with us

10. Dependent Information

  • Details of your dependents

11. Special Viewing Requirements

  • Any special requirements you may have in relation to attending viewings (such as timing commitments or other needs)

How we collect personal data: We collect your data when you voluntarily provide us with a completed inquiry form, stating all the necessary information. This information is recorded in our company database system via our website. Additional information is accumulated as the nature of our relationship with you develops.

We also utilize Cookies, Web Beacons, and other Data Collection Technologies to enhance your experience on our website. These technologies help you log onto the services, remember your settings and preferences, ensure the security of your information, and enable our partners to serve ads for our products and services, including those targeted to your interests. While the Data Collection Technologies we use may change from time to time, they generally fall into the following categories:

  • For users who view or use our website, we collect data on how many times you visited our website and any registered interest in our services you have shown with us.

  • We also collect information from our 'Youtube Channel' 'Pembridge Media Ltd' which our subcategory of videos is labeled under 'London Living.' All visitor information is collected and archived via Youtube. Any inquiries from our Youtube channel are kept on record at Pembridge Media Ltd.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13TH February 2024.

Marketing

You have the right to withdraw your consent for us to use your personal data for marketing purposes at any time. Withdrawal does not affect contractual and legal obligations. Opt-out options are available in marketing messages or by contacting pembridgemedia@pembridgekensington.com.

Data Protection Rights

You have various data protection rights, including access, rectification, erasure, restriction of processing, objection, and data portability. Requests can be made to pembridgemedia@info.com.

Cooperation and Consistency Mechanism

In compliance with the latest proposals and regulations, Pembridge Media acknowledges the importance of the cooperation and consistency mechanism established by the GDPR. The new regulation streamlines the cooperation between data protection authorities (DPAs) in cross-border cases. This includes:

  1. Rights of Complainants:

    • The proposal harmonizes the requirements for a cross-border complaint to be admissible, ensuring common rights for complainants to be heard, even if their complaints are partially rejected.

    • Complainants are involved in cases where their complaints are investigated, specifying rules for their proper involvement.

  2. Rights of Parties Under Investigation (Controllers and Processors):

    • Parties under investigation have the right to be heard at key stages in the procedure, including during dispute resolution by the European Data Protection Board (EDPB).

    • The content of the administrative file and the parties' rights of access to the file are clarified.

  3. Streamlining Cooperation and Dispute Resolution:

    • DPAs can provide their views early on in investigations and make use of all tools of cooperation provided by the GDPR, such as joint investigations and mutual assistance.

    • Detailed rules are specified to facilitate the swift completion of the GDPR's dispute resolution mechanism, providing common deadlines for cross-border cooperation and dispute resolution.